Living off the LAN
Hello to all you Plex and Roku Fans out there…
It is rare that I am this excited to post something. I have recently migrated to some new TCL TV’s (32″, 40″ 55″ and 75″) all of which are series 4. A big problem I have been seeing is that a LOT of people who have migrated to the Roku TV’s recently, are having low audio problems. This has been my biggest pain. I finally started really looking through the transcoder profiles, and made a lot of changes. When that didn’t work, I started looking at my Plex logs. Here is what I saw…
model=”7000X” platform=”Roku” platformVersion=”9.x” product=”Plex for Roku”
This sent me down the path of looking at the available transcoders, which only went up to 7.x in the plex install. So I have to assume that the volume was low because plex was using some default transcoder profile, since one for this version wasn’t defined. I copied the 7.x profile, updates the version number ad added it to the profile library. All of a sudden, my audio was back!!!
If you want to go the route I went to fix this, follow the ins(dis)trcutions below. Happy Plexing.
Note: you may need to open your favorite code editor in administrator mode to write to this directory…
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